Privacy Policy
Effective Date: January 1, 2026 | Last Updated: August 2026
Welcome to Synadentix™ (accessible via en-na-synadentix.com). Your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you visit our official website or purchase our oral microbiome supplement products.
1. Information We Collect
When you interact with our website or complete an order for Synadentix™, we may collect several types of information to ensure seamless service delivery:
- Personal Identification Data: Full name, billing address, shipping address, email address, and phone number provided during checkout.
- Payment Information: Credit/debit card details, PayPal information, and transaction history. Note that all financial data is directly encrypted and processed by bank-grade 256-bit SSL merchant payment gateways; we never store raw credit card numbers on our local servers.
- Technical & Analytical Data: IP addresses, browser types, device information, operating system details, time zones, referral URLs, and interactions with page elements collected via cookies and web beacons.
2. How We Use Your Information
We utilize the collected information strictly for operational and customer service purposes, including:
- Fulfilling, shipping, and tracking your Synadentix™ supplement orders across North America.
- Processing safe billing transactions and managing potential order disputes or returns under our 60-Day Money Back Guarantee.
- Communicating critical order status updates, tracking numbers, and responsive customer care support.
- Optimizing page loading speed, site architecture, and user experience for desktop and mobile visitors.
- Detecting and preventing fraudulent transactions, security breaches, or malicious bot activities.
3. Data Sharing & Third-Party Vendors
We respect your personal data and never sell, rent, or trade your personal information to third-party data brokers. We share data only with trusted service partners necessary to complete your purchase:
- Logistics Partners: Domestic postal services (USPS, FedEx, UPS) to ensure prompt 3-5 day package delivery.
- Payment Gateways: PCI-DSS compliant credit card processors for secure billing verification.
- Legal Requirements: When compelled by subpoena, court order, or applicable law enforcement directives to protect our rights or ensure compliance.
4. Cookies & Web Analytics
Our website utilizes standard browser cookies to personalize your browsing experience and aggregate anonymous conversion analytics. You can adjust your browser settings to reject cookies; however, doing so may disable certain shopping cart features. For detailed information, please review our dedicated Cookie Policy.
5. Data Protection & Security Measures
We implement state-of-the-art administrative, technical, and physical security safeguards to prevent unauthorized access, disclosure, or alteration of your personal data. All checkout pages are secured using 256-bit SSL (Secure Sockets Layer) encryption technology.
6. Consumer Rights (CCPA & GDPR Compliance)
Depending on your location (including residents of New Jersey, Pennsylvania, Michigan, Connecticut, Delaware, Rhode Island, and California), you possess specific privacy rights under applicable data privacy laws:
- Right to Access: Request a copy of the personal data we hold regarding your account.
- Right to Erasure: Request the deletion of your personal information from our fulfillment databases.
- Right to Opt-Out: Unsubscribe from promotional email communications at any time by clicking the "Unsubscribe" link at the bottom of our emails.
7. Contacting Customer Care
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our support team at: